Warning over energy bill scam

POSTED: Wednesday, July 18, 2012 - 2:44pm
UPDATED: Thursday, July 19, 2012 - 4:48pm

CENTRAL TEXAS -- It's a scam taking advantage of Texans who struggle in the summer heat.

"Consumers report that they're being contacted and told the government administration has a program to provide financial assistance to economically troubled families or situations to help them pay their utility bill," said Richard Kitterman, regional director for the Better Business Bureau.

The scammer will ask for your name, social security number and your bank account number so they can pay your bill.

"They think their bill has been paid. Then when they find out their bill hasn't been paid they can't pay it so then they have late fees," said Kitterman.

And the problem is it's easy to fall for this type of scam because it seems reasonable.

"Does our government have bail out or assistance programs for businesses and families? 'Well of course they do,'" said Kitterman.

Officials tell us the scammer will reach out to you either through a phone call, through text message or social media platforms like Facebook and twitter, to gain access to your personal information.

While there have been no reports of this scam in Central Texas, it doesn't mean it hasn't happened.

So if you think a scammer has contacted you call your energy provider before ever giving out your personal information.


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